If you think one of these held emails is genuine, click on the relevant link in the digest and that message will be released to your inbox. You will receive up a single digest email once per day with a list of any messages that have been held for review. Mimecast has been chosen as the best solution to protect our students, staff and researchers. These attacks are often clever and well-coordinated, making it difficult to find a form of protection which isn’t too invasive or disruptive. Spam, phishing, ransomware and other email security issues are significant threats to institutions like Sussex.
You can log in to the Mimecast personal portal using the button on the right and see your list of held messages. If you have the Mimecast plugin for Outlook (installed on Sussex Windows PCs and available below for you to install on your own PC), you will see an alert message, and you can access your ‘online inbox’ at any time. You can read more about digest emails below. We’re only sending you one of these per day to avoid these digest emails also seeming like spam. 
This message will list any emails that have been held.
You receive an email with the subject 'You have new held messages'. You’ll know one of your emails is being held when: How do I know that one of my emails is being held? If it thinks something is dangerous, it won’t deliver that email, and instead your email will be ‘held’ until you check that it’s safe. I think that there is some default setting that is causing this but I don't know where to look for that.The new email security system (Mimecast) filters emails before they arrive in your inbox. I have searched for this issue in the Microsoft support community but all I have found are a lot of me too posts and no solutions. Completely remove Teams using a tool called AppCleaner which will find all of the settings, caches and other miscellaneous files associated with Teams and delete them along with the app. Use the Teams reset tool from Microsoft.ģ. Log out his account and the log back in.Ģ. Here are the things I have tried to solve this:ġ. It should just join the meeting from within the app. Obviously we want for Teams to not trigger a browser to open. If Safari is set to the default browser, he can't join the meeting. If he has Chrome set to be the default browser, he can click the option to open Teams and continue joining his meeting. When he clicks join, his default browser opens. One of my users has an issue with joining Teams meetings from within Teams. I'm hoping someone here has encountered this issue and solved it.
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